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How to delete your data

Updated April 27, 2026

Facebook's policies give you the right to request deletion of your data. This page explains how to ask Zipilot LLC (“Zipilot”) to delete your personal data, including data received when you sign in or connect your account through Facebook.

1. Data you can delete

When you sign in or connect a channel through Facebook, we may receive and store these details.

  • Your Facebook user ID
  • The name and email address associated with your Facebook account
  • Your public profile photo
  • Access tokens required to operate integrations you authorize
  • Metadata from pages, accounts, or conversations connected to Zipilot, such as Messenger or Instagram messages sent to your assistant

2. Option A. Delete through Facebook

You can remove Zipilot's access to your Facebook account at any time. This sends an automatic data deletion request.

  1. Sign in to Facebook.
  2. Go to Settings and privacy → Settings → Apps and websites.
  3. Find Zipilot in the list of active apps.
  4. Select Remove and confirm. Check the option that requests deletion of your data from Zipilot.

When Facebook tells us you removed access, we delete data associated with your Facebook user ID within 30 days.

3. Option B. Delete through your Zipilot account

  1. Sign in at app.zipilot.com.
  2. Go to Settings → Account.
  3. Select Delete account and confirm.

Deleting your account starts the deletion of all associated information, including business information, conversation history, Facebook tokens, and user records. Backups are kept for up to 90 days after deletion. They are then permanently deleted.

4. Option C. Request deletion by email

If you cannot access your account or would rather ask us directly, email privacy@zipilot.com with the subject “Data deletion request.” Include your account email and, if known, your Facebook user ID. We process requests within 30 days and confirm by email when deletion is complete.

5. Tracking code

When Facebook sends us a deletion request, we generate a unique confirmation code. To check its status, email privacy@zipilot.com with that code. We will tell you how your request is progressing.

6. Data we may keep

We may keep the minimum information required by law, such as billing records, fraud prevention records, or data needed to meet legal obligations. We store it securely for only as long as the law requires.

7. Contact

For questions about data deletion, email privacy@zipilot.com.

Zipilot LLC · 1111B S Governors Ave #52433, Dover, DE 19904, USA